Very professional! I was referred here from a friend of mine, that moved here from Austin, she has been taking her BMW here and have been really pleased with her experiences with Craig and his crew. I can now see why. I have taken my Mercedes to him and he performed a service B, for $450.00, and saved me 200.00 from the dealership. He also pointed out an oil leak that would be covered under my manufacturers warranty. He offered to set up an appointment for me to get it in at the north dealer, but because he was so honest, I just paid him the $250 extra to fix it for me that day. It saved me the hassle of having to go to the dealership, I am in the medical field, and do not have time for my car to sit there for three or four days, Craig performed my service and had my oil leak fixed in under 4 hours. I would recommend this place to any busy professional person that wants their vehicle fixed right, and done with professionalism in a timely manner.